No complimentary Shampoo for Shenzen Hotels

Guangdong’s provincial legislature is asking the hospitality industry to curb the issue of complimentary toiletries and disposable grooming products.

Hotels in Shenzhen are awaiting more details about the proposed regulations aimed at creating an economy with a heightened use of recycling by reducing waste from disposable products such as slippers, toothbrushes and shampoo bottles.

Although hotels in Shenzhen have recognized the regulations as positive for the environment, high-end business hotels are sceptical their guests will embrace the changes.

“Chinese guests are used to being given disposable articles, such as toothbrushes and toothpaste. It would be very hard to make them understand why they need to pay for them,” said Yang Zhiyong, vice director at Wuzhou Guest House, a Shenzhen five-star hotel.

Free Hotel Soap

Shenzhen budget hotels are more comfortable with the changes sighting lower expectations from guests due to price.

“When I check into a budget hotel, I don’t expect free disposable articles because it’s cheap. However, it would surprise me to find no free articles in a starred hotel because I think their cost should have been covered by the money I paid for a room,” said Sun Hao, a frequent business traveller.

Hygiene concerns have also been raised over the possibility of introducing reusable goods.

Information Source: Lachlan Colquhoun via Hotel Management Asia
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